Recursos

Ante los constantes avances de las Tecnologías de la Información y la Comunicación (TIC) surge la inquietud de conocer si las personas graduadas de las carreras afines a las TIC cuentan con los conocimientos y aptitudes que requiere la sociedad costarricense. Por ello, se plantea la oportunidad de realizar un diagnóstico que considere la teoría existente, la opinión de empresas empleadoras y la oferta académica que ofrecen las universidades públicas con el fin de identificar aspectos en los que se pueda mejorar. En el presente artículo se trabajó bajo una metodología cualitativa, realizando una revisión documental de los estudios recientes a nivel nacional relacionados con las TIC y los planes de estudio de las universidades públicas de Costa Rica: Instituto Tecnológico de Costa Rica (TEC), Universidad de Costa Rica (UCR), Universidad Nacional (UNA), Universidad Estatal a Distancia (UNED) y Universidad Técnica Nacional (UTN). Además de veintiséis representantes de empresas empleadoras de la población graduada en el área, a fin de comparar perspectivas. Se obtuvo como resultado un listado de las necesidades de mejora en la educación formal, entre los que encuentran las habilidades blandas, especialización en temáticas como Big Data, Deep Learning o Internet de las cosas y la alta demanda insatisfecha de profesionales. Por último, se destacan los aportes del estudio como insumo en procesos de actualización de perfil de salida, en la elaboración de nuevas opciones académicas o en la creación de programas de actualización continua.

Computer science tecniques, methodologies, and approaches, are directly applied to improve other enginnering disciplines. Construction is no exception, where software and data analysis are used to improve the processes of control and monitoring of construction projects. Most of the analysis are based on a key-value perspective analysis of the data. However, an emerging Process Mining discipline has proven to be able to capture a different process perspective. This interdisciplinary work is a step on this direction, proposing the Constraint Bag Process Model (CBPM), a novel use of Process Mining for answering process-oriented questions on construction projects.

Objectives: A coordinated collaboration among different healthcare professionals in Emergency Room (ER) processes is critical to promptly care for patients who arrive at the hospital in a delicate health condition, claiming for an immediate attention. The aims of this study are (i) to discover role interaction models in (ER) processes using process mining techniques; (ii) to understand how healthcare professionals are currently collaborating; and (iii) to provide useful knowledge that can help to improve ER processes.
Methods: A four step method based on process mining techniques is proposed. An ER process of a university hospital was considered as a case study, using 7160 episodes that contains specific ER episode attributes. Results: Insights about how healthcare professionals collaborate in the ER was discovered, including the identification of a prevalent role interaction model along the major triage categories and specific role interaction models for different diagnoses. Also, common and exceptional professional interaction models were discovered at the role level.
Conclusions: This study allows the discovery of role interaction models through the use of real-life clinical data and process mining techniques. Results show a useful way of providing relevant insights about how healthcare professionals collaborate, uncovering opportunities for process improvement.

Technologies to monitor patients are convenient for patients and can reduce health costs. Chronic pain is a pain that lasts more than 3 months and affects the welfare of patients. Pain is subjective and there are applications to self-report pain, but their adherence rates are low. The purpose of this article is the understanding of the characteristics of technology that helps the adoption of these systems. We have implemented two solutions (mobile application and wearable device), in order to compare them to measure the rate of user acceptance, and also to get feedback about fundamental features of interfaces to report pain levels. To evaluate the two solutions we conducted interviews with 12 people. The results showed that when given the choice between both devices, 67 % of the users preferred the wearable device over the mobile application, and 16.5 % preferred the mobile application over the wearable device. We also found that a device for reporting pain must be specific to this purpose, aesthetically pleasing and allow users to report easily and at the right time.

the present article describes the conceptual framework in the field of Project Management. It also outlines the support the Project Management Institute may provide in regards to managing projects. Additionally, this article explains the contribution that both the PMBOK guide and the PMP certification can offer to the development of projects as well as to working teams. the concepts developed in this article may benefit professionals that wish to learn about what it means to manage a project, the challenges than come with it, as well as the value that can be added to an organization that practices adequate project administration as a way to obtain satisfactory results.

The use of fitness apps (some based on behavior change theories) is increasing. Recently a taxonomy mapped app features to the Basic Psychological Needs (BPNs) posited by the Self-Determination Theory (SDT), providing the opportunity to build fitness apps whose design is informed by this theory of human motivation. However, it is unknown if the user's perceptions of such SDT-based design would indicate support to the BPNs.
This is important as the SDT states that interventions supporting the BPNs produce long-term benefits.
Following the taxonomy of app features based on SDT, we designed and developed Agon, an iPhone app. We deployed the app through a one-month field study involving 49 participants. The study allowed participants to use the app in their everyday lives, providing sufficient exposure for us to capture meaningful perceptions.
This work contributes empirical evidence that the features included in our design correctly mapped to the Basic Psychological Needs. We discuss implications for researchers and designers targeting effective interventions.

The structure and the way in which organizations manage their projects have evolved. Agile software development has emerged as an alternative to manage projects management processes more efficiently. Process mining allows the analysis of project historical information and proposing improvements for agile processes. A systematic mapping study (SMS) was conducted to classify the proposed approaches in agile development methodologies that uses process mining. A total of 502 studies were identified, and finally 6 studies were selected and analyzed according to distinct aspects. Conference proceedings is the most common venue. There is a concentration of approaches published that comes from Asia and Europe. Disco tool is the most frequently used tool. Meanwhile, the process discovery being the most relevant process mining type used by researchers in this research area. There are two evaluation methods reported as being used: case study and running example, where Scrum is the most frequently methodology used. To the best of our knowledge, this is the first research that has been conducted to generate a SMS in this research area.

Allocating the most appropriate resource to execute the activities of a business process is a key aspect within the organizational perspective. An optimal selection of the resources that are in charge of executing the activities may contribute to improve the efficiency and the performance of the business processes. Despite the existence of resource metamodels that seek to provide a better representation of resources, a detailed classification of the allocation criteria that have been used to evaluate resources is missing. In this paper, we provide an initial proposal for a resource allocation criteria taxonomy. This taxonomy is based on an extensive literature review that yielded 2,370 articles regarding the existing resource allocation approaches within the business process management discipline, from which 95 articles were considered for the analysis. The proposed taxonomy points out the most frequently used criteria for assessing the resources from January 2005 to July 2016.

Chronic pain reduces quality of life and affects patients' emotional well-being. When technologies for monitoring and reporting emotions are applied to people suffering from chronic pain, mental health problems may be detected, allowing health professionals to improve patients' treatments and understand their patients in real contexts. However, older patients with chronic pain are limited by their knowledge about technology. Our work aims to understand how to design wearable devices that allow older adults to input complex information such as pain levels and emotional states.

XXXVI Conferencia Latinoamericana en Informática (CLEI)